Decima Digital built a hybrid commerce architecture on Adobe Commerce with separate customer experiences for retail, wholesale, and commercial segments. Intelligent customer classification, segment-specific pricing and checkout flows, negotiable quotes, quick order tools, and account-based purchasing features were implemented to streamline the B2B buying experience.
To improve performance and user experience, Decima Digital rebuilt the front end with Hyva, reducing load times significantly and improving Lighthouse scores. Adobe Product Recommendations, Adobe Live Search, and Page Builder-driven content were embedded to strengthen discovery, relevance, and campaign agility.
On the integration side, Decima Digital began replacing an expensive Boomi footprint with Adobe App Builder, starting with NetSuite-to-Commerce fulfillment automation and expanding toward orders, customers, terms and credit, and invoices over a 6–9 month roadmap.