Privacy Policy

Decima Digital respects your privacy and is committed to handling personal information responsibly and transparently. This Privacy Policy explains what information we collect when you visit decimadigital.com (the “Site”), how we use and share that information, and the choices and rights that may be available to you.

1. Information We Collect

We may collect information that you provide directly to us, as well as certain information collected automatically when you use the Site.

Information You Provide

When you contact us through the Site or otherwise communicate with us, we may collect information such as:

  • your name;
  • email address;
  • company or organization;
  • information you include in your message or inquiry; and
  • any other information you choose to provide.

Please do not submit sensitive personal information through our contact forms unless it is necessary for your request.

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain technical and usage information, including:

  • IP address and approximate location derived from it;
  • browser and device information;
  • operating system;
  • referring and exit pages;
  • pages viewed and time spent on the Site;
  • date and time of access; and
  • information about how you interact with the Site.

Where enabled and permitted by your consent choices, we may also collect interaction data such as clicks, scrolling activity, navigation patterns, and similar information used to understand how visitors use the Site.

2. How We Use Information

We may use the information we collect to:

  • respond to inquiries and communicate with you;
  • evaluate and respond to requests regarding our services;
  • operate, maintain, secure, and improve the Site;
  • understand how visitors use the Site and identify usability or performance issues;
  • analyze Site traffic and engagement;
  • prevent fraud, abuse, security incidents, and other harmful activity;
  • comply with applicable laws and legal obligations; and
  • establish, exercise, or defend legal claims.

We may also use information for other purposes that we disclose to you at the time it is collected or for which you provide consent.

3. Legal Bases for Processing

If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction that requires a legal basis for processing personal data, we process personal data where one or more of the following applies:

  • Consent: you have given us permission to process information for a specific purpose, such as certain analytics technologies.
  • Legitimate interests: processing is reasonably necessary for our legitimate business interests, such as operating and securing the Site, responding to business inquiries, and improving our services, provided those interests are not overridden by your rights.
  • Pre-contractual or contractual purposes: processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.
  • Legal obligations: processing is necessary for us to comply with applicable law.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before consent was withdrawn.

4. Analytics and Website Technologies

We use third-party services to operate the Site and understand how visitors interact with it.

Webflow

Our Site is hosted using Webflow. Webflow may process technical and usage information as necessary to host, deliver, secure, and operate the Site.

Google Analytics

We use Google Analytics to understand Site traffic, usage patterns, device information, and Site performance.

Google Analytics may use cookies and similar technologies to distinguish users and sessions and generate aggregated analytics about Site usage. Google may also derive approximate geographic information from IP addresses.

The availability and operation of Google Analytics may depend on your location and the consent choices you make through our cookie consent mechanism.

Microsoft Clarity

We use Microsoft Clarity to better understand how visitors interact with the Site. Clarity may collect information about navigation, clicks, scrolling, and other interactions and may provide us with behavioral metrics, heatmaps, and session-replay functionality.

Session replay is used to identify usability issues and improve the Site. Information entered into form fields is subject to masking and privacy controls provided by Microsoft Clarity.

The availability of Clarity cookies and certain Clarity features may depend on your location and the consent choices you make through our cookie consent mechanism.

5. Cookies and Similar Technologies

The Site may use cookies and similar technologies for functionality, security, analytics, and measurement.

Essential Technologies

Some technologies are necessary to operate, secure, and deliver the Site and cannot reasonably be disabled through our consent mechanism.

Analytics Technologies

With your consent where required by applicable law, we may use analytics technologies such as Google Analytics and Microsoft Clarity to understand how visitors use the Site and to improve its functionality and performance.

You can manage your preferences through the cookie consent controls available on the Site. You may also control or delete cookies through your browser settings.

Withdrawing consent does not affect processing that occurred before your preferences were changed.

6. How We Share Information

We do not sell or rent your personal information for monetary consideration.

We may disclose personal information to service providers that process information on our behalf and help us operate our business, including providers of:

  • website hosting and infrastructure;
  • analytics and website performance services;
  • security and fraud prevention services; and
  • professional services where reasonably necessary.

These providers may process information only as permitted by their agreements with us and applicable law.

We may also disclose information:

  • when required by law, regulation, legal process, or valid governmental request;
  • to protect the rights, property, security, or safety of Decima Digital, our users, or others;
  • in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction; or
  • with your direction or consent.

7. International Data Transfers

Decima Digital is based in the United States, and some of our service providers operate in the United States and other countries.

As a result, personal information may be processed outside the country in which you reside, including in countries whose data protection laws may differ from those in your jurisdiction.

Where required by applicable law, we and our service providers rely on recognized safeguards or transfer mechanisms for international transfers of personal data.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The applicable retention period may depend on the nature of the information, the purpose for which it was collected, whether you have an ongoing business relationship with us, and applicable legal, accounting, security, and dispute-resolution requirements.

When personal information is no longer reasonably required, we may delete or anonymize it in accordance with applicable law.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you reside and subject to applicable law, you may have certain rights regarding your personal information, including the right to:

  • request access to personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of your personal information;
  • request restriction of certain processing;
  • object to certain processing;
  • request portability of certain personal information;
  • withdraw consent where processing is based on consent; and
  • lodge a complaint with an applicable data protection authority.

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

We will not discriminate against you for exercising privacy rights provided by applicable law.

To exercise a privacy right, contact us at services@decimadigital.com. We may need to verify your identity before completing certain requests.

11. Children's Privacy

The Site is intended for a business and professional audience and is not directed to children.

We do not knowingly collect personal information from children through the Site. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Third-Party Websites

The Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other relevant circumstances.

Where required by applicable law, we will provide appropriate notice of material changes.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, you can contact us at:

Decima Digital
42 Broadway, Suite 12-484
New York, NY 10004
United States

Email: services@decimadigital.com

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