Privacy Policy

Last updated: October 7, 2026

Decima Digital respects your privacy and is committed to handling personal information responsibly and transparently. This Privacy Policy explains what information we collect when you visit decimadigital.com (the “Site”), how we use and share that information, and the choices and rights that may be available to you.

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1. Information We Collect

We may collect information that you provide directly to us, as well as certain information collected automatically when you use the Site.

Information You Provide

When you contact us through the Site or otherwise communicate with us, we may collect information such as:

  • your name;
  • email address;
  • company or organization;
  • information you include in your message or inquiry; and
  • any other information you choose to provide.

Please do not send us sensitive personal information unless it is necessary for your request.

Information Collected Automatically

When you visit the Site, our hosting provider automatically processes certain technical information needed to deliver and secure the Site, such as your IP address, browser and device information, operating system, and the date and time of access.

If you turn on analytics or session recording in our cookie settings, we and our service providers may also collect:

  • approximate location derived from your IP address;
  • referring and exit pages;
  • pages viewed and time spent on the Site; and
  • information about how you interact with the Site, such as clicks, scrolling activity, and navigation patterns.

This information is not collected until you enable the relevant category. See Sections 4 and 5 for details.

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2. How We Use Information

We may use the information we collect to:

  • respond to inquiries and communicate with you;
  • evaluate and respond to requests regarding our services;
  • operate, maintain, secure, and improve the Site;
  • understand how visitors use the Site and identify usability or performance issues;
  • analyze Site traffic and engagement;
  • prevent fraud, abuse, security incidents, and other harmful activity;
  • comply with applicable laws and legal obligations; and
  • establish, exercise, or defend legal claims.

We may also use information for other purposes that we disclose to you at the time it is collected or for which you provide consent.

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3. Legal Bases for Processing

If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction that requires a legal basis for processing personal data, we process personal data where one or more of the following applies:

  • Consent: you have given us permission to process information for a specific purpose, such as analytics and session recording technologies.
  • Legitimate interests: processing is reasonably necessary for our legitimate business interests, such as operating and securing the Site, responding to business inquiries, and improving our services, provided those interests are not overridden by your rights.
  • Pre-contractual or contractual purposes: processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.
  • Legal obligations: processing is necessary for us to comply with applicable law.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before consent was withdrawn.

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4. Analytics and Website Technologies

We use third-party services to operate the Site and understand how visitors interact with it.

Webflow

Our Site is hosted using Webflow. Webflow may process technical and usage information as necessary to host, deliver, secure, and operate the Site.

Google Analytics

We use Google Analytics to understand Site traffic, usage patterns, device information, and Site performance. Google Analytics is loaded only after you turn on the "Analytics" category in our cookie settings. Until then, no Google Analytics code runs on the Site and no data is sent to Google Analytics.

When enabled, Google Analytics uses cookies to distinguish users and sessions and may derive approximate location from your IP address. We have disabled Google signals and advertising features, and we do not use Google Analytics data for advertising. Google Analytics event data is retained for 14 months.

Microsoft Clarity

We use Microsoft Clarity to understand how visitors interact with the Site, including clicks, scrolling, navigation, heatmaps, and session replays. Clarity is loaded only after you turn on the "Session recording" category in our cookie settings.

Session replays are used to identify usability issues and improve the Site. Text entered into form fields is masked before it is sent to Microsoft.

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5. Cookies and Similar Technologies

We group the technologies used on the Site into three categories. Only strictly necessary technologies are used before you make a choice.

Strictly necessary. Needed for the Site to work and to remember your cookie choice. Your choice is stored in your browser's local storage for up to 6 months, after which we ask again. These cannot be turned off.

Analytics (Google Analytics). Used only if you turn this category on. Cookies: _ga and _ga_PQ592TC8JS, which expire after up to 2 years.

Session recording (Microsoft Clarity). Used only if you turn this category on. Cookies: _clck (up to 1 year) and _clsk (1 day). Microsoft may also set cookies on its own domains, which are governed by Microsoft's privacy statement.

We do not use advertising or marketing cookies.

Managing your choices. You can change or withdraw your consent at any time via Cookie settings or the cookie button in the corner of any page. When you turn a category off, we delete the related cookies set on our domain and stop loading that service. You can also block or delete cookies through your browser settings. Withdrawing consent does not affect processing that occurred before you changed your preferences.

Do Not Track. Some browsers send "Do Not Track" signals. Because there is no common standard for responding to them, the Site does not change its behavior in response to these signals. Instead, no analytics or session recording technologies run unless you turn them on in our cookie settings. When you enable these categories, Google and Microsoft may collect information about your use of the Site as described in Section 4. We do not allow any other third parties to collect personal information about your online activities over time and across different websites through the Site.

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6. How We Share Information

We do not sell or rent your personal information for monetary consideration.

We may disclose personal information to service providers that process information on our behalf and help us operate our business, including providers of:

  • website hosting and infrastructure;
  • analytics and website performance services;
  • security and fraud prevention services; and
  • professional services where reasonably necessary.

These providers may process information only as permitted by their agreements with us and applicable law.

We may also disclose information:

  • when required by law, regulation, legal process, or valid governmental request;
  • to protect the rights, property, security, or safety of Decima Digital, our users, or others;
  • in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction; or
  • with your direction or consent.

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7. International Data Transfers

Decima Digital is based in the United States, and some of our service providers operate in the United States and other countries.

As a result, personal information may be processed outside the country in which you reside, including in countries whose data protection laws may differ from those in your jurisdiction.

Where required by applicable law, we and our service providers rely on recognized safeguards or transfer mechanisms for international transfers of personal data.

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8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The applicable retention period may depend on the nature of the information, the purpose for which it was collected, whether you have an ongoing business relationship with us, and applicable legal, accounting, security, and dispute-resolution requirements. Retention periods for analytics data are described in Section 4.

When personal information is no longer reasonably required, we may delete or anonymize it in accordance with applicable law.

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9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

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10. Your Privacy Rights

Depending on where you reside and subject to applicable law, you may have certain rights regarding your personal information, including the right to:

  • request access to personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of your personal information;
  • request restriction of certain processing;
  • object to certain processing;
  • request portability of certain personal information;
  • withdraw consent where processing is based on consent; and
  • lodge a complaint with an applicable data protection authority.

To withdraw consent to cookies and similar technologies, use Cookie settings.

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

We will not discriminate against you for exercising privacy rights provided by applicable law.

To exercise a privacy right, contact us at services@decimadigital.com. We may need to verify your identity before completing certain requests.

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11. Children's Privacy

The Site is intended for a business and professional audience and is not directed to children.

We do not knowingly collect personal information from children through the Site. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

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12. Third-Party Websites

The Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other relevant circumstances.

Where required by applicable law, we will provide appropriate notice of material changes. When we update this Privacy Policy, we will revise the "Last updated" date at the top of this page.

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14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, you can contact us at:

Decima Digital
42 Broadway, Suite 12-484
New York, NY 10004
United States

Email: services@decimadigital.com

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