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Decima Digital and Zoho Partnership to Transform CRM Experience for Online Business

Decima Digital and Zoho Partnership to Transform CRM Experience for Online Business

We are proud to announce our new partnership with Zoho – an award-winning web-based CRM designed to attract, retain, and satisfy customers. Zoho eCommerce CRM offers sales forecasting, email marketing, reports, and AI options.


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Customer Relationship Management (CRM) is a vital part of any business operation. There are four main components of effective CRM that can improve eCommerce business: customer support, order management, sales, and marketing automation.


With the power of Zoho CRM, we help B2B and B2C online retailers understand customers’ shopping. Navigation behaviors, organize details for decision making and make customers loyal to the eCommerce business.


About Decima Digital: Decima Digital is a leading eCommerce services company that transforms business and technology approaches for the digital era. Decima Digital mission is to empower customers with deep industry expertise, global scale, and an extensive partner community.


About Zoho Corporation: Zoho Corporation is an Indian software development company. The focus of Zoho Corporation lies in web-based business tools and information technology solutions, including an office tools suite, internet of things management platform, and a suite of IT management software.


Yaroslava Upatova

7 years experience in strategy, digital & direct marketing for startups and enterprise-level companies. She has conducted numerous workshops on digital transformation for IT agencies, pharma companies, and retail brands.

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