zoho partner decima digital

Decima Digital and Zoho Partnership to Transform CRM Experience for Online Business

We are proud to announce our new partnership with Zoho – award-winning web-based CRM designed to attract, retain, and satisfy customers. Zoho eCommerce CRM offers sales forecasting, email marketing, reports and AI options.


Customer Relationship Management (CRM) is a vital part of any business operation. There are four main components of effective CRM that can improve eCommerce business: customer support, order management, sales and marketing automation.


With the power of Zoho CRM, we help B2B and B2C online retailers understand customers shopping and navigation behaviors, organize details for decision making and make customers loyal to the eCommerce business.


About Decima Digital: Decima Digital is a leading eCommerce services company, transforming business and technology approach for the digital era. Decima Digital mission is to empower customers with deep industry expertise, global scale and an extensive partner community.


About Zoho Corporation: Zoho Corporation is an Indian software development company. The focus of Zoho Corporation lies in web-based business tools and information technology solutions, including an office tools suite, internet of things management platform, and a suite of IT management software.


Yaroslava Upatova About the author

A resourceful marketing leader with 6 years of experience in creating and leading marketing strategies in the IT industry for the B2B international market. Passionate about Digital Transformation, AI, and Omnichannel. WomenInTech community lead. 101% Marketing addicted